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Business problemsHow it worksRolesOrganizations
Solutions

Fix what leaks. Ship what earns.

The problems that cost you revenue and the new experiences that earn it, handled the way your best team would: evidence, hypothesis, test, proof. Pick the problem, the method, the role or the organization that looks like yours.

Business problems
Referral flow · idea to revenue
Demand1,900 asks
Designon-system
BuildPR #530
10% launchtoday
Revenuemeasuring
Every stepevidence attached · approved by a person

New experiences

Ship the new thing, with proof it earns.

First-run checklist · completion per step
1 · Create workspace100%
2 · Connect data44%
3 · Invite a teammate31%
4 · First report27%
Stallstep 2 · users cannot find the connector

Onboarding & activation

Get more users to their first win.

Weekly active use · day-2 digest test
control · 38%variant · 46%+8 pts · promote

Engagement

Get users back, and back again.

Day-30 retention · by cohort
beforeafter the fix41% → 47%

Retention & churn

Find out why they leave. Fix it before the next cohort.

Mobile checkout · this week vs baseline
Cart100%
Address82%
Payment46%
Done41%
Address → Payment−6.2% · outside the band

Conversion & funnels

Find the leak. Fix it. Prove it.

Expansion · accounts ready to upgrade
Acme · seat limit hit$4.8k
Bolt · using API above plan$3.6k
Nova · second team invited$2.9k
Vela · 90% of storage$1.4k
This month+$38k expansion ARR from product offers

Cross-sell & upsell

Grow revenue from the customers you already have.

Trial funnel · this month
Sign up100%
First value61%
Paywall seen44%
Paid9%
Biggest dropfirst value → paywall · 17 pts

Trial to paid

Turn more trials into revenue.

Variant B · live to 50%
Delivery
Pay
Saved addresses
Home · 58 Mercer StUse
Office · 245 W 29thUse
Or enter a new one
Continue

Checkout & pricing

Turn the last step into the strongest one.

Saved views · shipped 12 days ago

Found by 18% of active users

Blocked attoolbar overflow menu
Proposedentry point on the report header
Test the entry point

Feature adoption

Ship it. Then make sure it gets found.

Win-back · churned accounts worth recovering
Missing CSV import38 · $19k
Too expensive after trial24 · $9k
Switched to competitor15 · $8k
No longer needed8 · $2k
Fixable in product1 of 4 · start there

Reactivation

Bring back the users who left.

How it works
Plan · asks first
Pull 142 replays, 38 tickets
Walk the mobile checkout
Rank hypotheses
Approve

Product research

Ask a question. Get a cited brief.

acme.com/signup · step 3 of 6Browser agent
acme Sign up · 3 / 6
Create your account
Work email
PasswordNo inline error · heuristic 9
Company
Continue
Captured screens
Knowledge to canvas
6 screens annotated
3 friction points scored
Pricing: 3 tiers extracted
Copy and states captured
Added to canvas→

UX audits

Score every screen. Fix the worst first.

A / B · day 6 of 14
A · 3.9%B · 5.8%97% significance

Testing & user interviews

Ship what works. Ask why it worked.

Variant B → pull request #482
12 tests passed
Preview ready
Behind a flag
Merge

Design to code

From chosen variant to pull request.

Address step · conversion vs baseline band
baseline bandrelease v4.12−6.2% · outside band

Growth monitoring

Know what moved, and why, every week.

Support tickets · last 7 days, clustered
“Can’t change my address”38
Apple Pay not offered18
Zip field keyboard13
Top clusterconfirmed in 27 replays → PR #482 open

Tickets to fixes

Turn tickets into pull requests.

Releases · checkout conversion
v4.10no change
v4.11+0.4%
v4.12−4.1% · 40 min
Guardrailbreached · flag rolled back
Findingopened with the replays attached

Release monitoring

Every deploy watched. Every regression caught.

Pricing page CTA · 3 variants
“Start free”4.2%
“Try it on your product”5.1%
“Get started”3.9%
Promote B · 96% significance

Copy & messaging

Every headline, CTA and empty state, tested.

Run #118 · record
Problemaddress step −6.2%
Evidence142 replays · 38 tickets
Decisionship variant B
Approverpriya
Outcome+3.4% · promoted

Decision records

Documentation that writes itself.

Hypothesis H1 · comments
P
priya Go with B, but keep the express-pay guardrail. @tejas can you review the PR?
T
tejas Reviewed. Merging behind the flag.
Approvalsplan · priya variant · sam PR · tejas

Team collaboration

Runs on its own. Checks in with your team.

Goal · this quarter

Grow paid conversion +10%

Guardrailrefunds ≤ 2%
Proposed loops5 · ranked by lift
Approve roadmap

Give it a goal

Give it a goal. Watch it work.

Product model · updated today
Segments6 · mobile iOS weakest
What works herefewer fields, express pay
What did notprogress bars, badges
Backed by38 runs · confidence shown per claim
Used by every operator
Yours, exportable

Product model

It learns your product. Every run.

Stop running the business. Start directing it.

Join the waitlist

Private beta. We onboard teams in small batches. Or contact us.